Good to know

The key facts - an overview

A holiday with all the family should be well organised! Here you will find answers to the most frequently asked questions. If you require any additional information: please get in touch with your question, we will be happy to help! Simply call us on our phone number +43 5284 20052 or email info@farmresort.at.

It’s great to have you here!

The old tradition is that, once you exceed 1,000m above sea level in Tyrol, life becomes more informal and Austrians use the informal form of you, ‘du’... This applies to us too and rightly so at 1,250m! And also at the Farm Resort where we love children. So you can address Walter informally simply as ‘Farmer Walter’.

Farm Resort Geislerhof

Check-in

Your chalet or holiday apartment will be ready for you from 15.00. If you wish to arrive earlier than this, your children are welcome to explore the adventure playground and farm. When you arrive, please park your car in the car park by the entrance and check in at the new main building (without your luggage) where you will find the Restaurant Erbhofa and reception.

Farm Resort Geislerhof

Check-out

Please vacate your chalet or holiday apartment by 9.30. After that, you can say your goodbyes to the cows, hares and goats! A last-minute late check-out is possible and a supplement of €50 is payable to stay up to 12.00 and €100 up to 17.00.

Farm Resort Geislerhof

Please do not bring pets

Please note that no pets from outside can be brought onto the site because we are a farm and because of our many younger guests. 

Farm Resort Geislerhof

Accepted payment methods

  • Cash
  • EC Card
  • Visa Card
  • Master Card

You are welcome to settle your bill the evening before you leave.

Farm Resort Geislerhof

Deposit payment

When you place the reservation, a deposit payment of 30% of the total cost is due for payment and is payable within one week of booking. 

Farm Resort Geislerhof

Bank details

For your holiday at the Family Chalet
Account holder: Geislerhof Chalets GmbH
IBAN: AT04 2051 0012 0000 3430
BIC: SPSCAT22XXX

 

For your holiday at the Farmhouse Apartment
Account holder: Geislerhof Gabi Geisler
IBAN: AT82 2051 0000 0156 1885
BIC: SPSCAT22XXX

Farm Resort Geislerhof

Terms of cancellation

Cost-free cancellation is possible up to 3 months before the planned arrival date. After this, the following terms of cancellation apply:

  • 40% of the total package price on cancellations made up to 1 month prior to the arrival date
  • 70% of the total package price on cancellations made up to 1 week prior to the arrival date
  • 90% of the total package price on cancellations made less than 1 week prior to the arrival date.
Farm Resort Geislerhof

Mountain adventures for all ages

We love and live for the mountains and have put together some exciting excursion and tour tips for all ages. We recommend that you visit reception so we can find something to suit your requirements.

Farm Resort Geislerhof

Ski and sports store

Every chalet is fitted with its own sports storage area incl. a shoe dryer. In the farmhouse, you can store and dry your sports equipment in the ski store. 

Farm Resort Geislerhof

Cots & high chairs

We have cots and high chairs available and can provide them free-of-charge. Please reserve them in advance. Thank you! 

Farm Resort Geislerhof

Bed guards for bunk beds

Don’t worry - our bunk beds are fitted with bed guards or can be fitted with bed guards, if required. 

Farm Resort Geislerhof

Darkened rooms

All bedrooms can be darkened with black-out curtains. 

Farm Resort Geislerhof

Farmyard produce

At reception, you can purchase produce from our farm such as Gabi’s popular home-made yoghurt, eggs from our hens, fresh milk from "Kupfnerhof" and jams. Gabi also sources lots of great products from the region which you can take home to enjoy or consume in your chalet. What about some bath essence for your natural stone bathtub or fragrances for your sauna session? 

Farm Resort Geislerhof

Accessibility

The Restaurant Erbhofa has disabled access both within and to the restaurant. The farm, farmhouse and chalets do not have disabled access. 

Farm Resort Geislerhof

Smoking

All of the buildings including all the stables and barns at the farm are non-smoking. Please smoke only on the terraces. 

Farm Resort Geislerhof

Washing machine

You can use the washing machine and dryer at the farmhouse on payment of a small fee. 

Farm Resort Geislerhof

Snow chains

In winter, snow chains may be required at all times, depending on the weather conditions. Please prepare for this in advance!

Farm Resort Geislerhof

WiFi

Free WiFi is available in the chalets, at the farmhouse and at the Restaurant Erbhofa. 

Farm Resort Geislerhof
Farm Resort Geislerhof

“You ask, we answer! Send us your questions to info@farmresort.at or call us. We are happy to help you!"

Gabi Geisler

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